eGovPH Super App: Complete Guide to Digital Government Services
Complete guide to eGovPH, the Philippines' official government super app. Learn how to download, register, and access government services on your smartphone.
The eGovPH super app is the Philippines’ official digital government platform. Developed by the Department of Information and Communications Technology (DICT), it brings government services to your smartphone.
What is eGovPH?
eGovPH is a mobile application that:
- Integrates government services in one platform
- Enables transactions from anywhere
- Reduces the need to visit government offices
- Provides 24/7 access to public services
Core Principles
| Principle | Description |
|---|---|
| Citizen-Centric | Prioritizes transparency and user well-being |
| Integrated Services | One-stop shop for national and local government |
| Streamlined Process | Reduces transaction costs and time |
How to Get Started
Step 1: Download the App
| Platform | Download Link |
|---|---|
| Android | Google Play Store |
| iOS | Apple App Store |
Step 2: Register an Account
- Open the eGovPH app
- Provide your mobile number
- Authenticate with One-Time PIN (OTP)
Step 3: Verify Your Identity
- Enter your basic information
- Complete facial recognition verification
- Wait for account activation
Available Services
| Category | Services |
|---|---|
| Health | PhilHealth YAKAP registration, Konsulta |
| Social Security | SSS inquiries |
| Housing | Pag-IBIG services |
| Documents | Civil registry requests |
| Payments | Government fees and contributions |
| Information | Government announcements |
Data Privacy & Security
eGovPH complies with the Data Privacy Act of 2012 (RA 10173).
Data Collected
Personal Information:
- Name, birth date, birthplace
- Biometrics (fingerprint, face)
- Address and contact details
- Device and location information
Sensitive Personal Information:
- Government IDs (SSS, GSIS, UMID)
- Tax information
- Employment details
Your Rights
- Express consent required before data collection
- Right to access and correct your information
- Data used only for government service purposes
Legal Foundation
| Law | Description |
|---|---|
| RA 10844 | DICT Act of 2015 |
| RA 11032 | Ease of Doing Business Act |
| RA 10173 | Data Privacy Act of 2012 |
Tips for Safe Use
- Download from official stores only - Avoid third-party sources
- Protect your credentials - Never share login information
- Keep information updated - Ensure accurate profile details
- Review privacy settings - Understand what you’re sharing
- Stay informed - Check for app updates regularly
Benefits for Filipinos
| Benefit | Description |
|---|---|
| Convenience | Access services 24/7 from anywhere |
| Time Savings | No need to queue at government offices |
| Cost Reduction | Less travel and transaction fees |
| Transparency | Track applications and transactions |
| Accessibility | Reach all Filipinos, including those in remote areas |
Frequently Asked Questions
Is eGovPH free to download? Yes, the app is free on both Android and iOS.
Do I need internet to use it? Yes, an internet connection is required for most services.
Is my data safe? eGovPH complies with Philippine data privacy laws and uses encryption.
Can I use eGovPH abroad? Yes, OFWs can access services from anywhere with internet.
What if I have issues with the app? Contact DICT through the app or visit e.gov.ph.
Contact Information
| Channel | Details |
|---|---|
| Website | e.gov.ph |
| Address | DICT Building, C.P. Garcia Ave., Diliman, Quezon City |
Future of Digital Government
eGovPH represents the government’s commitment to:
- Reducing bureaucratic red tape
- Improving service delivery
- Increasing transparency
- Making services accessible to all Filipinos
Download eGovPH today and experience the convenience of digital government services. Visit e.gov.ph for more information.